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FAQ

Refund Policy

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Refunds are only eligible within 7 calendar days from the date of purchase, provided the software or service has not been used, installed, or activated.

Services that are already rendered such as installation, training, customization, or consulting are non-refundable. Also, no refunds are provided for downloadable digital products after delivery.

No. Once the software has been installed and verified by the client, no refund will be accepted under any condition.

To request a refund, email us at support@sphereaffairs.com within 7 days of purchase. Include your full name, invoice number, date of purchase, and reason for the request.

Approved refunds are processed within 7–14 business days and will be credited back to the original payment method used.

Partial refunds may be granted only in exceptional cases where a portion of the service was not used. This is subject to management approval.

Yes. We reserve the right to deny refund requests that do not meet our policy criteria, involve misuse, or show signs of fraud, abuse, or service manipulation.

If you have questions or concerns about our refund policy, feel free to contact us:
Email: support@sphereaffairs.com
Phone: +92-300-8762435
Address: Mandi Town Layyah ,Punjab, Pakistan

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